At S3 we believe it is vitally important to be your trusted single point of contact for all things infrastructure support related.
We value giving our customers the peace of mind that you’re dealing with a support team that know your environment and will work with you to resolve any service-effecting incident or problem.
S3’s One Stop Support™ service is designed to be as straightforward as possible, providing you with support when you need it most. We believe that flexibility is key to maintaining a relationship with our customers, which is why we have experts on hand to complete site visits, in the unlikely event we cannot resolve your problem remotely.
With a team packed full of experienced consultants we are confident we can resolve most incidents, if however, on the rare occasion we need to involve a third party vendor, we will manage this behind-the-scenes for you, saving you the time of managing multiple vendors yourself.