As an IT department you are ultimately a small IT company, operating within an organisation, providing a managed service to your internal customers. You know what it takes to do this and so do we here at S3.
At S3, we are focused on the managed service aspect of a platform’s life. Whether we have implemented your platform – upgrading part of it – or are helping you support it, we take every appropriate step to ensure that the service runs as smoothly as possible.
Maintaining a regular service review is key to how we operate. Our offering includes regular service reporting and review meetings, giving you a clear understanding of how the service is performing, whilst providing the opportunity for S3 to work closely with you, to continuously evolve and improve our service delivery. Whether you’re outsourcing your entire infrastructure operations, looking for incident based support on a specific element, or require something more bespoke, S3 have the experience and can provide a flexible service to meet your needs.